The Bridge
Bark & Purr
Staff sign-in to edit
Editing the equipment register records who made the change. Use your staff login.
Bark & Purr · Allen, TX · Pet Grooming
Business Vitals
Owner dashboard · May 2026 complete · Jun 2026 in progress
GROW
The Bridge keeps you focused on what compounds: Groundwork (your people) → Relationships (your customers) → Opportunities (revenue) → Wealth (profit). Invest in each, in order — strong groundwork grows everything above it.
Operating P&L
Full P&L Report →
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Key Performance Indicators
B&P live data coming with POS integration
—
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Rest of Year Forecast — Jun–Dec 2026
Holding
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Client Satisfaction
★★★★★
"Everyone was so friendly and welcoming… Des was our groomer and did an amazing job — Grace looks absolutely adorable."
Lakeyia J. · Goldendoodle · Local Guide
★★★★★
"I absolutely love this place!! When I picked him up he was cozy in a sweater they gifted him… he immediately started running around like the happy little boy he is!!"
Elaine M. · Ragdoll cat · Leo's mom
★★★★★
"We always have a great experience at Bark & Purr! They really listen to your requests and truly love animals."
Carol M. · Loyal PAWrent · keeps coming back
★★★★★
"Even on his birthday they did something extra special and gave him a birthday boy bandana. Highly recommend!"
Valencia T. · Tucker's mom · monthly regular
★★★★★
"When my senior Dachshund experiences cage anxiety, Linda even lets him hang out up front to calm his nerves. So grateful."
Ashley S. · Shih Tzu & senior Dachshund mom
Employee Satisfaction
Coming soon
Staff survey launching with
Phase 1 booking system.
Check back after go-live.
Phase 1 booking system.
Check back after go-live.
Bark & Purr · Allen, TX
To-Do
Every B&P action item in one place — what needs you and the team. Bubbles up to the homepage.
TOpen & completed items
Loading…
Tap ☐ to mark done (records who & when). Open items show on your homepage. Saved to the shared database — anyone on the team can add; you see it all here.
Bark & Purr · Allen, TX
People & Payroll
Labor cost, pay runs, clock compliance, advances, and HR actions
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Active staff
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Labor cost %
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Next pay run
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Advance balance
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TTenant Signals — B&P Allen
Sign in to view live People & Payroll signals
VOLConsolidated — Valet Operations Labs
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TStaff Roster · management view — tap a name for their profile
THR · Hiring & Training
🎓
The Grooming Academy
Training material & certifications — staff learning paths and renewals.
📋
Open Positions & Job Descriptions
Front Desk Receptionist — live role card. Opens the public job posting in a new tab.
📣
Indeed Posting Prompt
Copy-paste prompt to post an opening to Indeed (native — no third-party plugin).
Bark & Purr · Allen, TX · Employee Profile
Bark & Purr · Allen, TX
Finance & Accounting
May 2026 actuals (complete) · Jan–May YTD · Jun 2026 open
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Revenue · May 2026
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Net margin · May
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Cash on hand
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Open
Jun 2026 close
May closed ✓
TMay 2026 Actuals — B&P Allen (complete month)
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VOLConsolidated — Valet Operations Labs
MRR / ARR — platform
—No data yet
Activate Hub Finance → Platform Billing to enable
TForecast vs Actual — Monthly Scorecard
Jun–Dec forecast locked · actuals populate as months close
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Year-to-Date (Jan–May 2026 · Actuals confirmed)
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Bark & Purr · Allen, TX
Legal & Compliance
Open items, renewals, insurance, and compliance flags
2
Open legal items
attorney + contract
1
Renewal due (90d)
business license Jul 8
Current
Insurance
renews Oct 2026
0
Compliance flags
all clear
TTenant Signals — B&P Allen
Open legal items
2Action needed
USPTO trademark filing · employment contract renewal
Business license renewal
Jul 818 days
City of Allen — grooming establishment permit
Insurance renewal
Oct 2026Current
General liability + property · carrier on file
PCI compliance
CurrentClear
Stripe handles card data · no direct card storage
Employment law checklist
CurrentClear
Contractor classification reviewed · no W-2 exposure
Document vault
✓Accessible
Operating agreement · key contracts · on file
VOLConsolidated — Valet Operations Labs
Cross-tenant compliance flags
0Clear
No tenant with critical compliance flag
Bark & Purr · Allen, TX
Client Relations
NPS, retention, complaints, reviews, and membership health
74
NPS score
June 2026
68%
Retention rate
returned in 60d · target 75%
125
Active members
Den Club
0
Open complaints
all clear
TTenant Signals — B&P Allen
Net Promoter Score
74Strong
June 2026 · target ≥50 · prior month 71
Client retention rate
68%Below target
Returned within 60 days · target 75%
Open complaints / refund requests
0Clear
No open complaints or pending refunds
New clients — current month
12On track
vs. 10 prior month · +20%
First-visit conversion rate
34%Below target
New clients who rebooked · target 50%
Active memberships
125Healthy
Den Club · 125 dog plans active
Membership renewals due (30d)
8Action needed
8 plans renewing in next 30 days · outreach recommended
VOLConsolidated — Valet Operations Labs
Aggregate NPS — all tenants
74Strong
B&P 74 · 1 tenant active
Churn risk flags
0Clear
No tenant with NPS <40 or retention <60%
Bark & Purr · Allen, TX
Vendor & Procurement
COGS, inventory alerts, purchase orders, and vendor spend
28%
COGS % revenue
target <35%
3
Reorder alerts
low stock
1
Open POs
$340
On track
Spend vs budget
84% of monthly budget
TTenant Signals — B&P Allen
Cost of goods sold (COGS %)
28%Healthy
Supply spend as % of revenue · target <35%
Low-stock reorder alerts
3Order needed
Shampoo (bulk) · conditioner · ear cleaner
Outstanding purchase orders
1In transit
Ryan's Pet Supplies · $340 · ETA Jun 23
Top vendor — Ryan's Pet Supplies
$1.8KCurrent
MTD spend · last order Jun 10 · on terms
Vendor spend vs. budget
$2.1KOn budget
MTD · budget $2,500 · 84% used with 10 days left
Bark & Purr · Allen, TX
Facilities & Safety
Maintenance, equipment, safety inspections, and incident log
0
Urgent maintenance
all clear
12
Equipment items
2 out of warranty
Current
Safety inspection
next Dec 3, 2026
0
Open incidents
all clear
TEquipment Register · monthly condition review
Loading equipment…
🟢 Working · 🟡 Take a look · 🔴 Broken. Tap a condition to update it (records who & when). 🟡/🔴 also alert on the homepage. Saved to the shared database — the manager fills it on the shop tablet, you see it here.
TTenant Signals — B&P Allen
Open urgent maintenance items
0Clear
No urgent items · 1 normal priority (dryer belt)
Normal priority maintenance
1Schedule needed
Dryer belt replacement · logged Jun 18
Equipment register
122 out of warranty
2 bathing stations past warranty · assess for replacement
Last safety inspection
Jun 3Current
Passed · next due Dec 3, 2026
Open incident reports
0Clear
Safety · Legal · Client · Staff · Animal — all clear
Upcoming equipment service
1Jul 1
Bathing station #2 — scheduled service Jul 1
Bark & Purr · Allen, TX
Technology & Systems
Integration health, data backup, and open tech items — checked live on load
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Workers online
checking…
Today
Last backup
3:00 AM
0
Open tech items
all clear
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Platform uptime
30-day avg
TTenant Signals — B&P Allen · checking live…
Booking Worker (MyTime proxy)
—Checking…
hello-world-frosty-disk-64fa.royal-river-6703
Staff Worker (apptmeta + staffday)
—Checking…
bnp-staff.royal-river-6703
Staffhub Worker (auth + events)
—Checking…
bnp-staffhub.royal-river-6703
Stripe payments
✓Active
Card-on-file + SetupIntent · via bnp-booking Worker
Resend (email notifications)
✓Active
4 templates active · confirmation, reminder, receipt, rebook
Twilio SMS
—A2P pending
A2P 10DLC registration in progress · SMS blocked until cleared
Last successful data backup
TodayCurrent
Jun 20 · 3:00 AM · D1 + KV + R2
Open tech support items
0Clear
No open items
VOLConsolidated — Valet Operations Labs
Platform uptime — all services
—Checking…
Workers · D1 · KV · R2 · Twilio · Stripe · Resend
Pending deploys
0Clear
No scheduled deploys · deploy window 9 PM–6 AM CT
Bark & Purr · Allen, TX
Strategic Planning
OKRs, open decisions, milestones, and North Star progress
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Open GM decisions
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OKRs on track
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Milestones (30d)
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Revenue run-rate
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TTenant Signals — B&P Allen
Sign in to view live Strategic Planning signals
VOLConsolidated — Linda & Valet Operations Labs
Sign in to view — owner-level exit-strategy data
Bark & Purr · Allen, TX
Marketing Command Center
Strategy, campaigns, and social — managed by Creative Command (CMO). Pick a tab below.
Bark & Purr · Allen, TX · In-house
Marketing — In-house
Your own marketing engine, separate from Dora's Command Center — campaigns built from the client database.
🗂️
Client Database
Single source of client records — the foundation campaigns are built from.
📣
Campaign Builder
Generate targeted campaigns (win-back, birthdays, lapsed clients) from client data.
📈
Campaign → Revenue
Track which campaigns drove bookings & revenue — close the loop.
Bark & Purr · Allen, TX
CMS & Section Reviews
Active forms, Bristol protocol section reviews, and morning report generator
Active Form Tools
HELM CMS — Site Update Requests
Submit zone-level change requests for barkandpurrgrooming.com
Compass — Staff Day Board
Clock in/out, shop notes, appointment status, team chat
Staff Day Board — Groomer View
Day board, progress tracking, check-in/out, notes and photos
Booking — Client-Facing
Live booking form at barkandpurrgrooming.com
Advance Log — Staff Advances
Track and manage employee advance requests and repayment
Bristol Protocol Section Reviews
For each discipline, answer: What is complete? and What is gold? — then generate your morning report. Answers auto-save locally.
Morning Report
Bark & Purr · Relay
Relay & Inbox
Items from Dora · ChatGPT outbox · anything that needs Linda's attention
Items for Linda
✓ All clear — nothing waiting
Items Dora sends will appear here
Items Dora sends will appear here
Send something to Claude (Dora)
What do you need?
Notes or copy-paste from ChatGPT (optional)
Linda will carry this to Claude on her next session
Stack 2 · Industry Layer · Pet Grooming
Industry Reads
Research, benchmarks, and market knowledge for the grooming industry — kept current, educational for any owner-operator
Grooming & Wellness Salon Operating Playbook
Full-spectrum operating guide for a premium grooming salon: market sizing (71M US dog-owning households, $158B pet industry), RevPAGH benchmarking, ATV targets ($95–110), labor models, Fear-Free certification value, Texas competitive landscape, and Allen/Collin County opportunity analysis. The single best orientation document for any new operator or franchisee.
Stack 2 · Universal
HTML
DFW Grooming Salon Market Analysis & Franchise Target List
DFW-specific market sizing (3.01M households, 1.6M dog-owning), suburb-by-suburb demand analysis (Plano, Frisco, McKinney, Flower Mound, Keller), and a curated list of 11 independent grooming salons ranked by franchise conversion or acquisition fit — with addresses, owner names, angles, and comp-based value bands ($150K–$650K). B&P Allen profiled as the benchmark. This document lives in the Franchise → Sales section.
Stack 3 · B&P Only
Franchise Intelligence
Add More Industry Reads
Add STR-equivalent benchmarking reports, APPA annual surveys, NDGAA salary surveys, or other industry publications here as they are acquired. Ask Admin to add new reads to this section.
Stack 2 · Universal
Bark & Purr · Growth · B&P Only
Franchise
Franchise development, marketing, and sales intelligence — corporate store only
Franchise Program — Status
Program status
DevelopmentBuilding
B&P Allen = corporate pilot · model being documented
Internal
Corporate pilot location
Allen, TXLive
4.7★ Google · 500+ reviews · 125 Den Club members
Franchise disclosure document (FDD)
—Not started
Requires attorney · begin after model is fully documented
DFW target outreach
11 targetsNot started
Prioritized list ready · assign to salesperson
Business PlanComing soon
Full franchise business plan will be drafted here once the FDD process begins.
Sections: Executive Summary · Market Opportunity · Operations Model · Financial Projections · Territory Map · Support & Training
Sections: Executive Summary · Market Opportunity · Operations Model · Financial Projections · Territory Map · Support & Training