Everything a front desk staffer needs. There are currently no dedicated Front Desk reference articles (article set built this session focused on Groomer/Bather technique) — this position's material lives in the training manual itself.
Training Manual
Front Desk Training Manual
Covers the Compass Staff Day Board workflow, guest check-in/check-out scripts, and Bark & Purr voice/tone standards for client-facing communication.
No breed or coat-science articles apply to this role. If Front Desk-specific reference articles (e.g. phone scripts, difficult-conversation handling) are commissioned later, they will be added here and to the master index.